Troubleshooting Help

Screen Is Black but the Computer Is On

Repair • Upgrade • Build — Your Local Computer Experts

If lights and fans come on but the display stays black, the issue could be the monitor, cable, graphics path, RAM seating, or deeper hardware trouble.

Need help now?
810-280-2222
Located in Flushing and serving all of Genesee County. Pickup and drop-off available countywide.

Safe first steps

  1. Test a different display or cable if available
  2. Check monitor input selection
  3. Listen for normal boot behavior
  4. Disconnect docks and adapters

Warning signs to take seriously

What this usually means

A black screen can be simple, but repeated no-display problems deserve real diagnostics.

If that sounds like too much, Subtronics LLC is always happy to help with diagnostics, repair, upgrade advice, or a second opinion before you spend money on parts you may not need.

Helpful related pages