Subtronics LLC
TechCare
Subtronics TechCare Protection Plan
Unlimited remote help, maintenance, and priority service for one simple membership price.
See pricing
What is TechCare?
TechCare is a membership program designed to keep your computer running fast and secure without surprise repair bills. If something breaks or starts acting weird, we’ll help you remotely when possible, or get you scheduled quickly for in-shop service.
What’s included
Unlimited remote support
Printer issues, email setup, software problems, updates, slow computer — many issues can be fixed in minutes.
Virus & malware removal
We’ll remove malware and get your system stable again. No system is “100% secure,” but we’ll help you stay protected.
PC tune-ups & maintenance
Cleanup, performance checks, and basic maintenance to keep things running smoothly.
Hardware diagnostics
If a component is failing, we’ll diagnose the cause and recommend the most cost-effective fix.
Priority scheduling
Members get priority scheduling for in-shop service.
15% off labor
Members receive 15% off labor on qualifying repairs and installs. Parts not included.
Pricing
Monthly
$25 / month
Cancel anytime.
Annual
$250 / year
Save $50 vs monthly.
Optional add-on
Data Protection
$12/month per computer (encrypted cloud backup + monitoring).
Ask about backups90-day workmanship guarantee
All workmanship is covered by Subtronics LLC’s 90-day workmanship guarantee. Hardware parts and third‑party software are not covered by this guarantee.
FAQ
Is remote support safe?
Yes. Remote support requires your permission and can be ended at any time by closing the tool.
Do you include hardware parts?
No. Parts are not included. Members receive discounted labor on installs and repairs.
Does TechCare include drive cloning?
Drive cloning is available at a member discount. If you need an SSD upgrade or drive replacement, we’ll quote the best option for your system.
Can I cancel?
Yes. Monthly plans can be canceled anytime. Annual plans are billed yearly and typically non-refundable once service has been used.
Need help right now?
Use our remote support page to connect with Subtronics.
Go to Remote Support